Identified - We are currently experiencing an issue with the calculation progress not displaying correctly. To avoid confusion, we have temporarily removed the visualisation from the platform (calculation detail page) while we work on a fix. Please note that your calculations are still running in the background, only the visual feedback is affected. We will keep you updated and let you know as soon as the visualisation is restored. Thank you for your understanding.
Jun 12, 2025 - 08:23 UTC
API
Operational
90 days ago
100.0
% uptime
Today
Web Application
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
AWS has communicated that they have fully resolved the issues and we are happy to announce that we are fully up and running again. Following from this incident, we will be doing discovery work to identify the gaps in our mitigation plan to better manage future incidents of a similar nature.
Oct 20, 23:22 UTC
Update -
We are continuing to monitor for any further issues.
Oct 20, 11:31 UTC
Update -
Most large issues have been resolved by AWS. AWS still mentions that there can be some delays and degraded performance, but are working towards full mitigation.
Oct 20, 11:27 UTC
Monitoring -
An issue in the US-EAST-1 Region is impacting different services/applications that make use of it. Gorilla US customers can incur degraded performance. We have seen it impact a non-US customer where calculations could fail or have degraded performance. It is currently looking stable for non-US customers. AWS is aware and are actively resolving the issues and are seeing significant signs of recovery. We're reaching out through other channels as well.
Statuspage was also affected and is cause of the late communication.
We'll keep you updated on how it is progressing.
Oct 20, 10:03 UTC